Shipping Policy for Vape Cart Market
At Vape Cart Market, we are committed to providing our customers with fast, reliable, and hassle-free shipping. Please review our shipping policy below to understand how we process and ship your order.
Shipping Options:
- Standard Shipping: Delivers within 5-7 business days.
- Expedited Shipping: Delivers within 2-3 business days.
- Next Day Shipping: Delivers the next business day if the order is placed before 2 PM EST.
Shipping Costs:
Shipping costs are calculated based on the shipping option selected, the size and weight of your order, and the delivery destination. Costs will be displayed at checkout before you complete your order.
Order Processing:
- Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
- Orders placed on Saturday and Sunday will be processed the following Monday.
- We strive to process orders as quickly as possible, but during high volume periods, additional processing time may be required.
Tracking Your Order:
Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to track your order through the carrier’s website.
Delivery Issues:
If you experience any issues with delivery, such as delayed delivery or damaged items, please contact our customer service immediately to resolve the issue. We are here to help ensure that your experience is smooth and satisfactory.
International Shipping:
Currently, Vape Cart Market only ships within the United States. We are looking to expand our services in the future to include international shipping.
Additional Information:
- Certain items may be subject to additional shipping and handling charges because of size or weight.
- We cannot change the delivery address once an order has been shipped.
- We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Thank you for shopping with Vape Cart Market. We appreciate your business and look forward to fulfilling your vaping needs with quality and efficiency. If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us.